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Terms & Conditions

By using the whitemart.in website that belongs to Lan Mark Shops India Pvt Ltd., you agree to be bound by these terms and conditions.

In case of problems with any product bought online or from our shops, we promise to address your complaints in a prompt manner.  This can, however, be done only if you produce the actual invoice and product in its original packing.

Whitemart.in reserves the right to accept or reject your order for a product listed on our website. We will notify you by email when we receive your payment and dispatch the product.

Membership Eligibility


Use of this site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, including un-discharged insolvents, are not eligible to use the site. 

If you are a minor i.e. under the age of 18 years, but 13 years or older, you may use this site under the supervision of a parent or legal guardian who agrees to be bound by these terms and conditions.

Whitemart.in makes no representation that any product listed on this website is appropriate for use, or available outside India. Moreover, whitemart.in offers free delivery of products - worth Rs.10,000 or above - only in Kerala. 

Those who choose to access this site from outside India are responsible for compliance with local laws. 

Except where additional terms and conditions which are product specific are provided, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.


Account and Registration Obligations


Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect your information in accordance with our Privacy Policy. If you use the site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password. Whitemart.in shall not be liable to any person for any loss or damage which may arise as a result of your failure to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately via phone or email.

In addition, you agree to:

1.Provide true, accurate, current and complete information about yourself,
2.Maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete or not current, whitemart.in has the right to indefinitely suspend or terminate your membership and refuse you further access to the site.


Cancellation of orders by Whitemart.in


Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information or problems identified by our credit and fraud avoidance department. 

We will contact you if all or any portion of your order is canceled or if additional information is required to process your order. If your order is cancelled after your credit card has been charged, the full amount will be refunded to your card account.


Cancellations by the Customer


In case we receive a cancellation notice and the order has not been processed by us, we will cancel the order and refund the entire amount to you. However, we will not be able to cancel orders that have already been processed and shipped.


Credit Card Details


You agree, understand and confirm that the credit card details provided by you on whitemart.in are correct and accurate and you shall not use a credit card that is not lawfully owned by you.  The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.


Fraudulent/Declined Transactions


Whitemart.in reserves the right to recover the cost of goods, collection charges and legal charges from persons using the site fraudulently.


Electronic Communications


When you visit the site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.




We have made every effort to display images of products that appear on the site as accurately as possible. However, as the actual image you see may vary depending on the display clarity of your computer, we can't guarantee that these will be 100% true representations.


Governing Law and Jurisdiction



This User Agreement shall be construed in accordance with the applicable laws of India.

Copyright & Trademark


Whitemart.in and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials appearing on this site. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of whitemart.in  The images and details of products used on the site are the property of their respective copyright owners.


Limitation of Liability and Disclaimers


This site provides content information from other sources. While whitemart.in tries to ensure that material included on the site are accurate, reputable and of high quality, it cannot accept responsibility if that is not the case in some instances.


Without prejudice to the generality of the section above, the maximum liability of whitemart.in to you, arising out of this user agreement, will be limited to the value of the product ordered by you.

Site Security


You are prohibited from violating or attempting to violate the security of this site, including 

a. Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;b. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;c. Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, "flooding," "spamming," "mailbombing" or "crashing;"d. Sending unsolicited email, including promotions and/or advertising of products or services; ore. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. 

Violations of system or network security may result in civil or criminal liability on your part and prosecution thereof.  You agree to not use any device, software or routine to interfere with or attempt to interfere with the proper working of this site or any activity being conducted on this site.


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